Product
Overview
Every referral is an opportunity—but only if it moves through intake quickly, accurately, and seamlessly. 1° – Referral Intake automates the entire process, capturing referrals from multiple sources, extracting key data, and instantly operationalizing them in HCHB.
With AI-powered automation, referrals no longer sit in fax queues or get stuck in one of dozens of portals, waiting for manual processing. Instead, they flow directly into your system, triggering workflows, alerts, and actions that keep your team ahead—so patients get the care they need, faster.
Decision Time
Accuracy
Transparency
Product
Key Features
-
1
AI-Driven Referral Processing
Seamlessly captures and processes referrals from multiple portals, faxes, and sources, consolidating them into a single dashboard. -
2
AI-Driven Fax Intake
Eliminates manual fax processing by using AI to extract, analyze, and operationalize referral data instantly. -
3
Lightning-Fast Intake Decisions
With an average decision time of just 10 seconds, referrals are processed and ready for action faster than ever. -
4
Automated Eligibility Verification
Instantly checks patient eligibility within intake workflows, eliminating delays and reducing unnecessary non-admits. -
5
Seamless HCHB Integration
Automatically enters referrals into HCHB and syncs data into a centralized dashboard for full visibility. -
6
Real-Time Alerts & Task Triggers
Keeps your team informed with automated notifications via Microsoft Teams, triggering next steps in the intake process. -
7
Enterprise Dashboard & Analytics
Delivers real-time insights on referral trends, performance metrics, and operational efficiency—empowering data-driven decisions. -
8
Workforce Optimization
Reduces manual effort and administrative burden by near-autonomously handling intake operations—allowing teams to focus on patient care.
How It Works
Referrals Streamed Instantly
Captured from portals, faxes, and sources into one workflow.
AI-Driven Decisioning
Analyzes referrals using branch, payer, and patient-level rules.
Eligibility & Verification
Checks eligibility and existing patient records before intake.
Seamless HCHB Entry
Automatically enters referrals into HCHB without manual work.
Automated Actions & Alerts
Triggers tasks and updates via Microsoft Teams in real-time.
Insights & Reporting
Tracks referral trends, efficiency, and operational performance.
How It Works
Referrals Streamed Instantly
Captured from portals, faxes, and sources into one workflow.
AI-Driven Decisioning
Analyzes referrals using branch, payer, and patient-level rules.
Eligibility & Verification
Checks eligibility and existing patient records before intake.
Seamless HCHB Entry
Automatically enters referrals into HCHB without manual work.
Automated Actions & Alerts
Triggers tasks and updates via Microsoft Teams in real-time.
Insights & Reporting
Tracks referral trends, efficiency, and operational performance.