Effective referral management involves a complex interaction between referring provider, the patient and specialist or ancillary provider group. Efficiently coordinating patient referrals to ensure timely and appropriate care requires centralized systems for acquiring, tracking and managing referrals, facilitating secure communication between healthcare providers, and automation that reduces the administrative burdens inherent in the process. Through automation and AI, Sobah Systems has been able to drastically reduce the burden on clinical and administrative staff responsible for managing the referral process. These solutions provided our clients an end-to-end process for referral capture, eligibility verification and data entry into clinical systems as well as the data analytics capabilities to monitor patterns and optimize network performance.