Facilitating New Employee Onboarding with Targeted AI Responses

About this project

Onboarding new employees efficiently and consistently is a challenge many organizations face. Our client aimed to revolutionize this process through the integration of an AI assistant tailored for their Human Resources and Training department.

This wasn’t just a generic chatbot; our goal was to craft an AI assistant that was deeply attuned to the company’s unique context. The bot was trained on the organization’s specific material and data. From understanding job roles and service methodologies to comprehending intricate company policies and procedures, the bot was equipped to offer targeted responses, making the onboarding experience smoother for both trainers and new employees.

Domain & Technology
Our Services Include

Challenge

CHWE reached out to the Sobah team for this project after failing to get required delivery from 3 different partners in the past.

This problem involves data sources from over 50,000 different sources, where most of the data is unstructured.

Additionally, the user experience of the portal required encouraging citizens to be involved in their politics – a challenge that has eluded younger generations over the last few decades. Most importantly, the initiative is non-partisan and required completely neutral and data driven content to avoid any bias in the insights provided to the citizens.

Expectations

The client required our team to conduct a thorough and careful study of data sources, architectural choices and innovative search engine optimization techniques. Product involved a sophisticated phased roadmap required to be delivered over a period of years. The core requirement was to build a highly scalable, adaptable and agile product framework and architecture. We were also tasked with engaging content writers to deliver thousands of articles for educating citizens on various topics related with their politics and society. Product envisioned additional roles and content created for analysts and institutions that require bulk data and deeper insights using data analytics and AI.

Our team
Results
The project, while ambitious, is nearing its execution phase. While it’s still in the latter stages of development, the vision is clear: a seamless integration of technology in the onboarding process, ensuring new employees feel supported, informed, and ready to excel in their new roles. The AI assistant promises to be an invaluable asset in improving the overall efficiency and effectiveness of the onboarding process.

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