Building a Comprehensive Care Management Portal

About this project

In an era where healthcare is driven by digital innovation, a prominent public healthcare company sought to redefine their care management approach. The vision was to empower care managers with a digital portal, focusing on high-risk patients. This application would not only facilitate efficient communication with these patients but also enable the creation of tailored care plans, dynamic sharing of medical records with providers, and robust documentation.

Additionally, the portal was designed to foster collaboration among the care management team. From task assignment to performance measurement based on patient outcomes, every feature was meticulously crafted to enhance team efficiency and patient-centric care.

Domain & Technology
Our Services Include

Challenge

CHWE reached out to the Sobah team for this project after failing to get required delivery from 3 different partners in the past.

This problem involves data sources from over 50,000 different sources, where most of the data is unstructured.

Additionally, the user experience of the portal required encouraging citizens to be involved in their politics – a challenge that has eluded younger generations over the last few decades. Most importantly, the initiative is non-partisan and required completely neutral and data driven content to avoid any bias in the insights provided to the citizens.

Expectations

The client required our team to conduct a thorough and careful study of data sources, architectural choices and innovative search engine optimization techniques. Product involved a sophisticated phased roadmap required to be delivered over a period of years. The core requirement was to build a highly scalable, adaptable and agile product framework and architecture. We were also tasked with engaging content writers to deliver thousands of articles for educating citizens on various topics related with their politics and society. Product envisioned additional roles and content created for analysts and institutions that require bulk data and deeper insights using data analytics and AI.

Our team
Results
The results were reflective of the portal’s efficacy. The customer, recognizing the potential and value of the solution, opted for a six-year license. Moreover, their investment facilitated the product’s continuous enhancement, ensuring it remained at the forefront of care management. Over time, this not only led to the product’s maturity but also significantly improved patient outcomes.

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